Administrative Assistant

5 days ago

Montreal, Quebec, Canada Recrute Action Full time

We are seeking a detail-oriented and organized Administrative Assistant to support our client in the insurance industry. This is a fantastic opportunity for individuals who enjoy working with various stakeholders and possess strong communication skills.

Company Overview

Our client is a reputable organization in the insurance industry, offering a unique chance to work remotely and enjoy flexibility in your work schedule. As an Administrative Assistant, you will be responsible for providing administrative assistance to the National Group Disability organization.

Salary

The hourly salary for this position ranges from $21.00 to $23.43, based on experience. The 12-month contract offers a stable income and opportunities for growth within the company.

Job Description

This full-time position involves working closely with internal and external stakeholders, including Case Managers, Associate Managers, Disability Analysts, Specialists, Medical Consultants, Lawyers, Plan Sponsors, and Plan Members. Your primary responsibilities will include:

  • Processing access requests by validating consent documentation and redacting third-party information to ensure privacy compliance.
  • Addressing privacy breach incidents through escalation to leaders for resolution and reporting.
  • Managing communications via group email inboxes.
  • Setting up disability claims and managing claim follow-ups.
  • Handling client and control reports and issuing vendor invoice payments.
  • Performing data entry tasks in claims systems such as Navigator.
  • Managing correspondence with claimants, clients, and stakeholders while maintaining privacy protocols.
  • Tracking, searching, and retrieving offsite files.
  • Handling media files and supporting new client onboarding, including file transfers.
  • Coordinating IT equipment access for new hires and existing employees.
Required Skills and Qualifications

To succeed in this role, you will need to possess:

  • Post-secondary education (college or university level) is preferred.
  • 2-3 years of data entry experience.
  • Proficiency with Adobe software.
  • Proficiency with Microsoft Office Suite, including Word and Excel.
  • Experience with claims systems such as Navigator is an asset.
  • Exceptional attention to detail and accuracy.
  • Ability to adapt to high workloads and conflicting deadlines.
  • Familiarity with medical terminology is an asset.
  • Previous experience in the insurance industry is an asset.
  • Strong organizational, prioritization, and planning skills.
  • Tact, diplomacy, and the ability to work independently or as part of a team.
  • Analytical mindset, proactive problem-solving skills, and initiative.
  • Bilingual in English and French to support clients in both languages.
  • Excellent written and verbal communication skills.
Benefits

As an Administrative Assistant with our client, you will enjoy:

  • A competitive hourly salary of $21.00 to $23.43.
  • A stable 12-month contract.
  • A full-time position with 37.50 hours per week.
  • A flexible work schedule from 8:30 am to 4:30 pm.
  • The opportunity to work remotely.

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