IT Support Specialist
2 weeks ago
About MeridianTech Consulting Inc
We are a leading consulting firm providing top-notch support services to our clients.
Job Description
We are seeking an experienced Application Support Analyst to join our team. As an Application Support Analyst, you will be responsible for providing technical support and assistance to users with various computer systems and networks.
Key Responsibilities
- Report on the performance of computer systems and networks
- Respond to users experiencing difficulties with computers
- Consult user guides, technical manuals, and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize, and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
- Provide business systems, network, and Internet support to users in response to identified difficulties
- Perform Web-server backup and recovery operations
- Manage incidents
Benefits and Perks
- This is a permanent position.
- The work language is English.
- The working hours are 30 to 40 hours per week.
Salary Information
$50,000 - $70,000 per year based on experience.
Required Skills and Qualifications
- Secondary (high) school graduation certificate
- Will train
Work Setting
- Consulting firm
Diversity and Inclusion
- We are committed to creating a welcoming work environment for persons with disabilities, newcomers, refugees, youth, veterans, Indigenous people, and visible minorities.
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