Personal Training Programming and Development Manager
2 weeks ago
Job Title: Personal Training Programming and Development Manager
Job Summary:
The Personal Training Programming and Development Manager is responsible for upholding the quality of the Equinox experience through education, programming, and trainer development. This role inspires members and employees toward a culture of self-improvement, cultivating a collaborative and energetic culture, driving professional development for the individual and team, safeguarding brand standards, and impacting key business levers.
Key Responsibilities:
- Ensure the quality of service delivered through complimentary and paid Personal Training services that result in continued PT engagement.
- Collaborate with Membership Advisors to provide a clear understanding of the PT value proposition.
- Hold the team accountable for branded, quality member interactions Fitness Specialist Hours, Special Events, etc.
- Support the PTM with pipeline management where applicable and agreed upon.
- Lead and foster team commitment to continued education opportunities to ensure high educational standards and delivery of quality programming.
- Lead employees through the tier system via education and promotion process.
- Manage PT Standards: Ensure high value of PT service delivery to impact member participation, client attrition, and compliance around programming and results review preparation.
Requirements:
- Holds a genuine interest in the science, education, and on-going innovation of living a high-performance lifestyle.
- Upholds the integrity of the Equinox brand.
- Demonstrates superior instructional and coaching abilities.
- Expertise in Equinox programming standards.
- Ability to create a positive team culture with adherence to brand standards.
- Demonstrates leadership capability.
- Possess collaborative social skills and strong desire to interact with members, clients, and staff.
- Ability to manage high volume of inbound communication and react in a timely manner.
- Ability to create team accountability through structured timelines and required documentation.
- Strong technical skills.
- Ability to hire, train, and direct staff who match the brand.
- Strong active listening skills.
- Excellent written and oral communication skills.
- Effective time management and prioritization skills.
- Enthusiastic and passionate about the fitness industry.
- Passion for Equinox, and its member-centric mission.
Preferred Qualifications:
- Exercise Science or Sports Management Degree preferred. Current national certification, CPR/AED, First Aid.
- Excellent instructional abilities - ability to lead a curriculum and create strategies for learning.
Additional Information:
- We offer competitive salary, benefits, and industry-leading commission opportunities for club employees.
- Complimentary Club membership.
- Perks and incentives with our products and services including Personal Training, Pilates, Spa, and Shop.
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