Program Manager, Sales Support Training and Development

4 weeks ago


Toronto, Ontario, Canada Royal Bank of Canada Full time
Job Summary

We are seeking a highly skilled and experienced Program Manager, Sales Support Training and Development to join our team. As a key member of our Training and Development team, you will be responsible for delivering innovative training solutions that meet the needs of our Sales Support teams.

Key Responsibilities
  • Design and deliver customized virtual and in-person classroom training programs for Sales Support teams
  • Develop and maintain new program offerings as needed
  • Liaise with external vendors to provide additional resources to program participants
  • Collaborate with Training and Development colleagues to leverage best practices and tools
  • Project-manage logistical requirements for training sessions, including meeting notices, room bookings, and pre-work materials
  • Create and maintain training materials as required
  • Maintain online courses and track database recommendations for potential development needs
Requirements
  • Deep understanding of RBC Dominion Securities business and culture
  • At least 3 years' experience in Sales Support roles
  • Innovative growth mindset and excellent communication skills
  • Ability to pivot and evolve with changing priorities
What We Offer
  • Comprehensive Total Rewards Program, including bonuses and flexible benefits
  • Leadership support for development and growth opportunities
  • Ability to make a lasting impact and contribute to the success of our clients and communities
  • Dynamic, collaborative, and progressive work environment
  • Flexible work-life balance options


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