Operations Support Manager
1 day ago
About the Role
We are seeking an experienced Operations Support Manager to lead our Indigenous Relations team at Ledcor Construction, Inc. As a key member of our operations team, you will be responsible for developing and implementing strategies to ensure compliance with Indigenous engagement commitments and client requirements.
Key Responsibilities
- Develop and implement strategies with client and project teams to ensure compliance with Indigenous engagement commitments and client requirements.
- Solve day-to-day challenges in project execution by applying best practices to meet client expectations.
- Provide targeted support and resources to project teams to achieve short-term operational goals.
- Lead and supervise a specialized team within Indigenous Affairs operations, setting clear priorities and ensuring efficient task completion.
- Communicate regularly with senior leadership, delivering detailed reports on operational support services and key achievements.
- Guide resources and manage activities to provide senior leaders with insights for informed decision-making on Indigenous engagement strategies.
- Minimize errors and promptly address issues to maintain a positive team reputation.
- Supervise, coach, and motivate team members to meet deadlines and operational targets.
- Ensure support services align with client needs and internal plans, tracking and reporting on service levels.
- Support the execution of Indigenous Affairs Strategic and Tactical Plans, ensuring alignment with broader strategic objectives.
- Identify and implement opportunities for process improvements and efficiencies within Indigenous Affairs operations.
- Coordinate with senior leadership to align operational priorities with the company's long-term vision.
Requirements
- Minimum of 5 years of experience in business development, Indigenous relations, or a related field, with a proven ability to develop and implement strategies supporting operational and project goals.
- Demonstrated success in managing complex client and stakeholder relationships, especially in Indigenous engagement and inclusion.
- 2-3 years of experience in a management role, overseeing operational support functions and directly supervising teams.
- Strong Indigenous awareness and cultural competency.
- Experience with large infrastructure or heavy industrial projects.
- Excellent professional writing and communication skills.
- High computer literacy, including proficiency in project management and data analysis tools.
- Ability to travel 25-50% of the time.
About Ledcor Construction, Inc.
At Ledcor Construction, Inc., we are committed to creating a rewarding work environment that values diversity, equity, and inclusion. We are proud to be an equal-opportunity employer and welcome applications from qualified individuals from all backgrounds.
Why Work with Us?
We offer competitive compensation, benefits, RRSP matching, and growth opportunities. Our team is dedicated to delivering success and supporting your career growth.
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