Operations Support Specialist

2 weeks ago


Edmonton, Alberta, Canada Purolator Full time
Job Summary

We are seeking a highly organized and detail-oriented Operations Support Representative to join our team at Purolator. As a key member of our operations team, you will be responsible for collecting, entering, and tracking data used in reporting, preparing manager reports, and maintaining documents to ensure accuracy and completion.

Key Responsibilities
  • Data Entry: Enter billing and shipping data and reconcile Chain of Signature (COS) documents.
  • Document Management: Prepare, collect, track, and store courier documentation.
  • Inventory Management: Collect, track, and store courier documentation in the Red Bin to ensure document quality and completeness.
  • Reporting: Prepare reports for managers to ensure accuracy.
  • Equipment Maintenance: Test and maintain an inventory of replacement batteries for handheld package scanners, replace consumed batteries, and send malfunctioning scanners for repair to external repair vendors.
  • Customer Support: Answer emails and resolve document completion issues with Lead Hand, managers, and scanner repair vendors.
Requirements
  • Experience: 3 months experience working with computers/technology (e.g., word processors, document management systems, scanners, etc.) and 3 months experience troubleshooting for scanners and printers.
  • Skills: Operations Procedures, Document Management, Computer Operations Standards and Procedures.
Working Conditions

This role is based in a retail center environment and warehouse environment.


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