Wealth Sales and Service Administrator
1 month ago
BMO is seeking an experienced Administrative Associate to support its Wealth Sales and Service team. This role plays a crucial part in the branch operations, providing exceptional client service and contributing to the achievement of business objectives.
Key Responsibilities:- Coordinate marketing activities on behalf of the advisory team, including website updates, social media initiatives, and client recognition for meaningful life events.
- Schedule and prepare client portfolio reviews, setting up client calls, meetings, and preparing reviews for Investment Advisors.
- Follow up on client inquiries, account maintenance, new accounts set-up, transfers, and remitting funds from registered and non-registered accounts.
- Resolve client complaints in a timely and effective manner, escalating as required.
- Accept and execute client-initiated trades over the phone or in person and provide stock information as requested.
- Typically 3-5 years of relevant experience and/or certification in a related field of study or an equivalent combination of education and experience.
- Advanced knowledge of investment processes, administrative procedures, proprietary products, and services.
- Knowledge of compliance practices, regulations, insurance, group products, trust and estate services, financial planning, and trade processing rules.
- Successful completion of the Canadian Securities Course and Conduct and Practices Handbook.
- Current registration as an Investment Representative (IR).
This is a salaried and commission-based position with a competitive salary range of $35,000-$64,900 per year, depending on location, skills, experience, education, and qualifications.
About BMO:BMO is committed to creating lasting, positive change for our customers, communities, and people. We strive to make a difference through our work and value diversity, equity, and inclusion.
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