Sales and Customer Service Operations Specialist
2 weeks ago
Van Belle Nursery, a leading horticultural business, is seeking an Administrative Professional to support its Sales Team. As a Sales Coordinator, your primary mission is to provide exceptional customer service by ensuring timely and accurate orders for internal teams and external customers.
Key Responsibilities- Maintain and update customer account records, guaranteeing completeness and accuracy of orders.
- Prepare sales reports, respond to data inquiries, and maintain ERP system details to optimize sales operations.
- Collaborate with Sales and Product Development teams to develop innovative product concepts enhancing the customer experience.
- Assist in inventory management to prevent stockouts and ensure timely product allocation.
- Analyze sales data to guarantee the delivery of the right products at the right time.
- Manage data transfers from EDI to fulfillment and logistics teams to achieve complete, accurate, and on-time order fulfillment.
This role requires a strong commitment to customer service and proven experience in a sales support or coordination role. The successful candidate will thrive in a collaborative work environment where employees can grow and contribute to the company's success.
Work EnvironmentOur main office is located in Abbotsford, British Columbia, where we cultivate over 400 varieties of plants. We offer a positive and collaborative work environment, competitive salary, and excellent benefits, including dental care, on-site parking, and a casual dress code.
The estimated annual salary for this position is $65,000 - $75,000 CAD, depending on qualifications and experience. If you are an administrative professional looking to make a direct impact on our success, apply now to join our team.
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