Sales Support and Customer Service Associate
4 days ago
About Us:
Van Belle Nursery is a leading horticultural business committed to providing a positive, collaborative work environment where employees can thrive. Our main office is located in Abbotsford, British Columbia, where we grow 400+ varieties of plants.
Job Summary:
We are seeking an experienced Sales Coordinator/Customer Service/Data Entry professional to support our Sales Team by ensuring internal teams and external customers receive the highest level of service. As a key member of our team, you will have the opportunity to make a direct impact on our success, working with a team that values innovation, efficiency, and excellence.
Key Responsibilities:
- Maintain and update customer account records, ensuring orders are complete and accurate.
- Provide sales reports, respond to data requests, and maintain ERP system details.
- Collaborate with Sales and Product Development teams to develop unique product concepts that enhance the customer experience.
- Assist with inventory management to avoid stockouts and ensure timely product allocation.
- Analyze sales data to help ensure the right products are delivered at the right time.
- Manage data transfers from EDI to fulfillment and logistics teams to achieve complete, accurate, and on-time order fulfillment.
Requirements:
- Proven experience in a sales support or coordination role is preferred.
- Bachelor's degree in Business Administration or related field.
- Excellent communication and problem-solving skills.
- Ability to work in a fast-paced environment with multiple priorities.
What We Offer:
- A competitive salary of $55,000 - $65,000 per year.
- Casual dress policy.
- Dental care benefits.
- On-site parking.
- A dynamic and supportive work environment.
How to Apply:
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