Sales Support and Customer Service Associate

4 days ago


Abbotsford, British Columbia, Canada Van Belle Nursery Full time

About Us:

Van Belle Nursery is a leading horticultural business committed to providing a positive, collaborative work environment where employees can thrive. Our main office is located in Abbotsford, British Columbia, where we grow 400+ varieties of plants.

Job Summary:

We are seeking an experienced Sales Coordinator/Customer Service/Data Entry professional to support our Sales Team by ensuring internal teams and external customers receive the highest level of service. As a key member of our team, you will have the opportunity to make a direct impact on our success, working with a team that values innovation, efficiency, and excellence.

Key Responsibilities:

  • Maintain and update customer account records, ensuring orders are complete and accurate.
  • Provide sales reports, respond to data requests, and maintain ERP system details.
  • Collaborate with Sales and Product Development teams to develop unique product concepts that enhance the customer experience.
  • Assist with inventory management to avoid stockouts and ensure timely product allocation.
  • Analyze sales data to help ensure the right products are delivered at the right time.
  • Manage data transfers from EDI to fulfillment and logistics teams to achieve complete, accurate, and on-time order fulfillment.

Requirements:

  • Proven experience in a sales support or coordination role is preferred.
  • Bachelor's degree in Business Administration or related field.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment with multiple priorities.

What We Offer:

  • A competitive salary of $55,000 - $65,000 per year.
  • Casual dress policy.
  • Dental care benefits.
  • On-site parking.
  • A dynamic and supportive work environment.

How to Apply:



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