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Senior Administrative Coordinator

2 months ago

Montreal, Quebec, Canada National Bank Full time
About the Role

We are seeking a highly skilled and experienced Senior Clerk to join our Private Banking 1859 team at National Bank. As a Senior Clerk, you will play a key role in providing administrative support to our clients and partners, ensuring the accuracy and integrity of our operations.

Key Responsibilities
  • Provide administrative support to clients and partners, responding to requests and inquiries in a professional and courteous manner.
  • Conduct checks and analyses to ensure the accuracy of data and operations, identifying areas for improvement and implementing changes as needed.
  • Manage and provide administrative follow-up of files, ensuring timely and efficient completion of tasks.
  • Produce reports and statistics required by partners, ensuring data integrity and accuracy.
  • Collaborate with the Account Manager and Account Representative to coordinate and distribute work, ensuring seamless communication and execution.
  • Open business and personal files, completing various requests for clients and ensuring compliance with established procedures.
  • Ensure that your unit meets quality standards, making necessary corrections to work methods and procedures.
About the Team

You will be part of a passionate team committed to delivering exceptional service to our discerning clientele. You will work closely with other members of the sector and report to the Vice-President, Private Banking 1859.

What We Offer

We are committed to providing a flexible and supportive work environment, offering a hybrid work model, flexible work arrangements, and a range of benefits to support your well-being and quality of life.

Requirements
  • High school diploma and 3.5 years of relevant experience or college diploma and 1.5 years of relevant experience.
  • Experience in sales and customer service.
  • Knowledge of banking products and services for businesses.
  • Knowledge of LIS and ICOP applications.
  • Proficiency with Word and Excel.
Language

French

Skills

Communication, Diversity & Inclusion, Empathy, Initiative, Learning Agility, Resiliency, Teamwork

Your Benefits

In addition to competitive compensation, you will be eligible for a wide range of flexible benefits to support your well-being and that of your family, including health and wellness programs, flexible group insurance, a generous pension plan, and more.