Customer Support/Assistant

5 days ago


Brockville, Ontario, Canada McDougall Insurance and Financial Full time $37,000 - $42,000

Our company, McDougall Insurance and Financial, is seeking a highly skilled Technical Service Representative to join our team in Brockville, ON.

Job Summary

We are looking for an experienced professional to provide exceptional support to our clients. The successful candidate will work closely with our Account Managers and Account Executives to deliver outstanding services.

About the Role

This is a full-time, permanent position that offers a competitive salary of $45,000-$60,000 per year, depending on experience.

The ideal candidate will have excellent communication skills, be able to work in a fast-paced environment, and have a strong attention to detail.

Key Responsibilities
  • Providing exceptional customer service to our clients
  • Working closely with our Account Managers and Account Executives to deliver outstanding services
  • Processing daily mail and updating client information
  • Communicating with insurance company personnel as required
  • Assisting with driver approvals and obtaining Letters of Experience
Requirements
  • High school diploma or equivalent
  • 1-2 years of experience in a similar role
  • Excellent communication and interpersonal skills
  • Able to work in a fast-paced environment
  • Strong attention to detail
Benefits
  • Competitive salary of $45,000-$60,000 per year
  • Comprehensive benefits package, including health, dental, and disability insurance
  • Access to ongoing training and development opportunities
  • A supportive and inclusive work environment
Why Join Us?

We offer a dynamic and supportive work environment where you can grow and develop your skills. Our company values diversity and inclusion, and we are committed to providing equal opportunities for all employees.



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