Service Coordinator

6 days ago


Oakville, Ontario, Canada Naylor Full time

Are you a detail-oriented and organized individual with excellent communication skills? Naylor is seeking a Service Coordinator to support our office operations.

Key Responsibilities:

  • Coordinate and dispatch field technicians to service calls, prioritizing tasks based on urgency and technician availability.
  • Manage and maintain schedules, tracking work progress and notifying managers of any issues.
  • Coordinate after-hours work, scheduling and following up with technicians as needed.
  • Provide administrative support, including accessing work orders and processing documents.

Requirements:

  • Bachelor's Degree or College Diploma in a related field (History, Philosophy, Psychology graduates welcome).
  • Previous experience in a busy office environment, preferably with phone answering duties.
  • Excellent communication, organizational, and problem-solving skills.
  • Strong interpersonal and customer service skills.
  • Proficiency in Microsoft Office, particularly Excel, Word, and Outlook.
  • Ability to multitask and maintain attention to detail.
  • Proficiency with computers and willingness to adapt to new systems.

What We Offer:

  • Competitive salary and benefits package.
  • Generous RRSP matching and profit-sharing opportunities.

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