Key Account Manager

2 days ago


Ottawa, Ontario, Canada Ziff Davis, LLC Full time

At Ziff Davis, LLC, we are seeking an experienced Key Account Manager to join our team in Ottawa. This is a hybrid office-remote role that offers a unique opportunity to build relationships, implement new programs, and drive revenue growth.

Company Overview

Campaigner is a leading email and SMS marketing platform for businesses to engage their customers. With over 20 years of experience and a global reach, our team helps customers achieve the best possible ROI with email and SMS marketing.

This position requires a strategic thinker who can develop and implement successful account management strategies. The ideal candidate will have a deep understanding of client relationship management, excellent communication skills, and a revenue-driven mindset.

Job Description

The Manager of Key Account Services is responsible for building relationships with key clients, implementing new programs, and minimizing churn rates. This role involves working directly with clients to solve problems and ensure satisfaction while they are an active account.

Required Skills and Qualifications
  • Proven work experience as an Account Manager or similar role
  • Strategic thinker with a demonstrated ability to develop and implement successful account management strategies
  • Experience working with brand image and promoting value through customer experience
  • Technical skills required for the use of the product or service
  • Experience in managing a diverse group and training each according to company standards
Benefits

Ziff Davis, LLC is an equal opportunity employer that offers great employee benefits, including health insurance, parental leave, dental insurance, retirement savings plan, employee assistance program, stock purchase program, and flexible time off.

Estimated Salary

We estimate the annual salary for this role to be around $120,000, based on industry standards and location. This figure includes a base salary and performance-based bonuses.



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