Key Account Management Professional
2 days ago
Job Summary
Ziff Davis, LLC is seeking an experienced Key Account Management Professional to join our team. As a key member of our organization, you will be responsible for managing and nurturing relationships with high-value clients, identifying growth opportunities, and implementing strategies to maximize client retention and revenue growth.
About the Role
This is a hybrid office-remote role located in Ottawa. The ideal candidate will have a proven track record of success as an Account Manager or similar role, with experience working with brand image and promoting value through customer experience.
You will work closely with our clients to understand their unique needs and develop tailored account plans to ensure exceptional service delivery. Your strong leadership skills, ability to motivate and guide a team, and technical expertise will be essential in driving business results.
Responsibilities
- Manage a portfolio of high-value clients, building relationships to retain and grow the business
- Develop and execute strategies to identify growth opportunities and address client needs
- Collaborate with cross-functional teams to drive business results and improve customer satisfaction
- Provide coaching and performance management to team members to achieve objectives
- Stay up-to-date on industry trends, market changes, and competitors' activities to anticipate client needs and proactively address challenges
Requirements and Skills
- Proven work experience as an Account Manager or similar role
- Strategic thinker with a demonstrated ability to develop and implement successful account management strategies
- Experience working with brand image and promoting value through customer experience
- Exceptional ability to communicate and foster positive business relationships
- Technical skills required, as they relate to the use of the product or service
- Accountability and personal organization are essential
- Strong leadership skills with the ability to motivate and guide a team toward achieving objectives
About Ziff Davis, LLC
Ziff Davis, LLC is a vertically focused digital media and internet company whose portfolio includes leading brands in technology, shopping, gaming, and entertainment. We believe in
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