Customer Service and Operations Supervisor

4 weeks ago


Edmonton, Alberta, Canada Trusted Accounting & Tax Services Inc. Full time

Job Title: Customer Service and Operations Supervisor

About the Role:

We are seeking a highly organized and detail-oriented Customer Service and Operations Supervisor to join our team at Trusted Accounting & Tax Services Inc. As a key member of our operations team, you will be responsible for directing and controlling daily operations, evaluating daily operations, and developing and implementing marketing strategies.

Key Responsibilities:

  • Direct and control daily operations to ensure efficient and effective delivery of services
  • Evaluate daily operations to identify areas for improvement and implement changes as needed
  • Develop and implement marketing strategies to promote our services and attract new clients
  • Plan budgets and monitor revenues and expenses to ensure financial stability
  • Conduct performance reviews to assess employee performance and provide feedback for improvement

Requirements:

  • 1-2 years of experience in customer service and operations
  • Strong organizational and communication skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • High school diploma or equivalent required

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment


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