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Executive Hotel Operations Manager

1 month ago


St John's, Newfoundland and Labrador, Canada Regent Motel Full time
Job Description

As a key member of the Regent Motel team, you will oversee the day-to-day operations of our hotel, ensuring seamless execution of policies and procedures.

Key Responsibilities:
  • Policy Implementation: Develop and implement effective policies and procedures to drive daily operations forward.
  • Team Leadership: Recruit, hire, supervise, and conduct performance reviews for staff members.
  • Supplier Negotiations: Negotiate with suppliers for materials and supplies to optimize costs and quality.
  • Front Desk Management: Perform front desk duties, including guest check-in and check-out processes.
  • Financial Management: Prepare budgets and monitor revenues and expenses to ensure financial stability.
  • Compliance and Enforcement: Enforce policies and procedures to maintain high standards of quality and customer satisfaction.
  • Customer Service: Address customers' complaints or concerns in a timely and professional manner.
  • Scheduling: Establish work schedules to ensure efficient resource allocation.

Requirements:

  • Bachelor's degree in Hospitality, Business Administration, or related field.
  • At least 2 years of experience in hotel management or a related field.

Estimated Salary: $45,000 - $65,000 per annum, based on industry standards and location.

About Us: Regent Motel is a reputable hospitality company committed to providing exceptional service and comfort to our guests. We offer a dynamic work environment and opportunities for career growth.