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Executive Hotel Operations Manager
1 month ago
As a key member of the Regent Motel team, you will oversee the day-to-day operations of our hotel, ensuring seamless execution of policies and procedures.
Key Responsibilities:- Policy Implementation: Develop and implement effective policies and procedures to drive daily operations forward.
- Team Leadership: Recruit, hire, supervise, and conduct performance reviews for staff members.
- Supplier Negotiations: Negotiate with suppliers for materials and supplies to optimize costs and quality.
- Front Desk Management: Perform front desk duties, including guest check-in and check-out processes.
- Financial Management: Prepare budgets and monitor revenues and expenses to ensure financial stability.
- Compliance and Enforcement: Enforce policies and procedures to maintain high standards of quality and customer satisfaction.
- Customer Service: Address customers' complaints or concerns in a timely and professional manner.
- Scheduling: Establish work schedules to ensure efficient resource allocation.
Requirements:
- Bachelor's degree in Hospitality, Business Administration, or related field.
- At least 2 years of experience in hotel management or a related field.
Estimated Salary: $45,000 - $65,000 per annum, based on industry standards and location.
About Us: Regent Motel is a reputable hospitality company committed to providing exceptional service and comfort to our guests. We offer a dynamic work environment and opportunities for career growth.