Operations Director for a High-Performing Hotel
1 week ago
Manga Hotel Group, a privately held Canadian company with a focus on high-quality hotels affiliated with prestigious brands, is seeking an experienced Operations Director to lead the day-to-day activities at the Hilton Garden Inn Downtown St. John's.
With 31 hotels and over 5800 rooms across Canada and the United States, Manga Hotels continues to expand its operations. As part of our growing team, you will be responsible for directing hotel operations to maximize profits and achieve exceptional guest satisfaction.
Key Responsibilities:
- Lead and manage hotel operations to drive revenue growth and improve efficiency
- Develop and implement impactful strategies to achieve property success
- Oversee service quality, operational efficiency, and guest satisfaction
- Direct the leadership team in developing and implementing hotel-wide strategies
- Create a synergistic leadership team and business environment that delivers positive results
- Analyze service issues and identify trends, developing creative solutions to overcome obstacles
- Review sales goals and strategies to ensure alignment with the brand business strategy
- Support the sales strategy and encourage leadership team to develop effective revenue management strategies
- Identify operational performance gaps and implement measures to correct deficiencies
- Responsible for monthly and weekly revenue/expense forecasting
- Participate in preparing annual revenue and expense budgets
We are looking for an experienced Operations Director with at least 5 years of experience at a property with over 150 rooms. The estimated salary for this role is $120,000-$180,000 per year, depending on qualifications and experience.
Benefits:
- Extended Health Care
Work Schedule:
- Monday to Friday
- Weekend availability
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