Customer Experience Advisor

3 weeks ago


Vancouver, British Columbia, Canada Randstad Full time
Job Summary

We are seeking a skilled Customer Experience Advisor to support our clients and employees in an Investment company setting.

About the Role

This is a customer-facing position, primarily involving phone support with some email interaction. You will be required to possess excellent problem-solving skills and have a passion for helping others resolve their issues.

Key Responsibilities
  • Provide exceptional customer service via phone and email
  • Address client inquiries and concerns efficiently
  • Solve complex problems using effective communication and troubleshooting skills
Requirements
  • 1-2 years of experience in a customer-facing role
  • Proven problem-solving skills and ability to think critically
  • Excellent communication and interpersonal skills
Compensation

The estimated salary range for this position is $50,000 - $65,000 per annum, depending on location and experience.

About Us

We offer a dynamic work environment with opportunities for growth and development. Our team is committed to delivering exceptional results and providing unparalleled customer experiences.


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