Customer Support Specialist
2 weeks ago
We are seeking a highly skilled and experienced Customer Support Specialist to join our team. This is an exciting opportunity for someone who enjoys supporting clients over the phone and email, with a strong focus on problem-solving and customer satisfaction.
This role will involve providing exceptional customer service to our clients, whether they are direct customers or Financial Advisors and employees of our Credit Unions (CU Wealth). The majority of support will be provided over the phone, with some email and online communication.
Key Responsibilities- Providing excellent customer service via phone, email, and other communication channels
- Solving complex problems in a timely and effective manner
- Building strong relationships with clients to ensure their needs are met and exceeded
- Minimum 1 year of experience in a customer-facing role
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment
- A competitive salary of $45,000 per annum, based on market rates
- Ongoing training and development opportunities
- A collaborative and dynamic work environment
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Customer Support Specialist
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Executive Support Specialist
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Executive Support Specialist
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Executive Support Specialist
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IT Support Specialist
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Network Infrastructure Architect
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Executive Support Specialist
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