Senior Program Manager for Customer Experience
1 week ago
**Company Overview**
At Amazon, we're revolutionizing the way people shop. Our mission is to provide every customer with access to every product at the best possible price.
We're seeking a seasoned Senior Program Manager to lead our Latam programs in designing, developing, testing, and deploying new customer experiences.
The ideal candidate will have 5+ years of technical program management experience, 7+ years of working directly with engineering teams, and 3+ years of software development experience.
**Salary Range:** $128,100 - $214,000 per year, depending on job-related knowledge, skills, and experience.
**Job Description**
In this role, you'll be responsible for leading cross-functional initiatives, defining product roadmaps, and driving project execution. You'll work closely with product and engineering teams to create mechanisms for timely, accurate, and comprehensive project delivery.
As a trusted advisor, you'll serve as a liaison between stakeholders and engineers, ensuring that deliverables meet timelines and quality standards.
**Required Skills and Qualifications**
- 5+ years of technical program management experience
- 7+ years of working directly with engineering teams
- 3+ years of software development experience
- Experience managing projects across cross-functional teams
- Defining KPIs/SLAs used to drive multi-million dollar businesses
**Benefits**
We offer a dynamic work environment, inclusive team culture, and opportunities for growth and development. As a valued member of our team, you'll receive a competitive salary, equity, sign-on payments, and other forms of compensation as part of your total compensation package.
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