ECU Technical Support Specialist

6 days ago


Saint John, Canada Tata Consultancy Services Full time
About the Role

Tata Consultancy Services is seeking an experienced ECU Technical Support Specialist to join our team. This individual will be responsible for providing technical support and services to end-users, including troubleshooting, deployment, and maintenance of endpoint devices.

Key Responsibilities
  • Provide break/fix support for laptops, desktops, and mobile devices
  • Deploy and configure new hardware and software
  • Manage inventory and perform asset management tasks
  • Coordinate with third-party vendors for equipment and software maintenance
  • Perform PC configuration, domain joins, and network setup
Requirements
  • 3+ years of experience in EUC (Endpoint User Computing) technical support
  • Expertise in client operating systems, Server operating systems, and application troubleshooting
  • Fluency in English and Canadian French
  • Knowledge of ServiceNow, Service Management / ITIL process
What We Offer
  • An estimated salary range of $65,000 - $85,000 per annum
  • A comprehensive benefits package, including health insurance, retirement plan, and paid time off
  • Opportunities for professional growth and development


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