Support Specialist

2 months ago


Saint John, New Brunswick, Canada beBee Professionals Full time $35,000 - $50,000

At beBee Professionals, we are looking for a Support Specialist to join our team. In this role, you will be responsible for providing support to our customers through various channels, including phone, email, and chat. You will also be responsible for resolving customer complaints and providing information about our products and services.

Key Responsibilities:
  • Provide support to customers through various channels.
  • Resolve customer complaints in a timely and professional manner.
  • Provide accurate and timely information about products and services.
  • Document customer interactions and feedback.
  • Collaborate with team members to improve service processes.
Requirements:
  • High school diploma or equivalent; additional education is a plus.
  • Previous experience in customer service or a related field.
  • Strong communication and problem-solving skills.
  • Ability to work in a fast-paced environment.
  • Proficiency in customer service software and tools.
Benefits:
  • Competitive hourly wage and performance bonuses.
  • Comprehensive health benefits package.
  • Opportunities for career advancement.
  • Supportive work environment with a focus on teamwork.
  • Employee discounts and perks.

We are looking for a dedicated and passionate individual to join our team as a Support Specialist at beBee Professionals.




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