Technical Support Agent
5 months ago
Education:
- Expérience:
**Education**:
- College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year
**Tasks**:
- Report on the performance of computer systems and networks
- Respond to users experiencing difficulties with computer
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Provide customer service
**Computer and technology knowledge**:
- Android
- MS Office
- MS Windows
**Experience**:
- 1 to less than 7 months
- Durée de l'emploi: Permanent
- Langue de travail: Anglais
- Heures de travail: 37.5 hours per week
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