Manager of Consumer Experience

1 week ago


Mississauga, Ontario, Canada Columbia Sportswear Company Full time

Key Responsibilities

The successful candidate will have the following key responsibilities:

  • Lead the Store Team: Develop, evaluate, and coach a diverse staff to maintain a high level of service and quality to meet customer experience expectations.
  • Inspire and Educate Associates: Guide and develop diverse associates and keyholders to meet short- and long-range growth plans/career paths within the store, field, and general office.
  • Deliver on Operating Budgets: Manage expense control within division guidelines to deliver positive results and meet profitability expectations.
  • Maintain Store Operations: Ensure accuracy of all functions related to store operations, including both Front and Back of House Operations.


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