Security Operations Liaison
6 days ago
As a Security Console Operator with Paladin Security, you will be responsible for providing exceptional customer service and ensuring the safety and security of our clients.
Key Responsibilities:
- Dispatching alarm and occurrence responses in a timely and professional manner
- Coordinating scheduling changes and documenting all information into comprehensive reports
- Escalating situations to stakeholders as required and ensuring necessary procedures are followed in emergencies
- Liaising with local emergency services and client personnel to provide effective support
- Providing briefings to management, supervisors, and staff as required and performing other duties as assigned
Requirements:
- Experience in a control room environment with CCTV and access card systems
- Valid Security License for the province of Ontario and a Valid First Aid Certificate Level C
- Ability to provide minimum proof of 2 COVID-19 Vaccinations upon hiring
- Available to work Continental Rotation 0730-1930/1930-0730 and functional ability with the Windows operating system and Windows Office software
- Previous Operations Centre or Mobile Driver experience is considered an asset and candidates must be able to provide certifications in Use of Force (UoF) and Management of Aggressive Behaviour (MOAB)
Paladin Security:
We are committed to providing high-quality service and promoting from within. We believe in respecting people and their differences and providing a safe and friendly environment for our clients and employees.
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