Security Operations Centre Specialist
4 weeks ago
Job Overview
Paladin Security is seeking a skilled Console Operator to join our Mobile Division team. As a key member of our operations centre, you will be responsible for dispatching alarm and occurrence responses, coordinating scheduling changes, and documenting all information into comprehensive reports.
Key Responsibilities:
- Dispatching alarm and occurrence responses
- Coordinating scheduling changes, book-offs, etc.
- Documenting all information into comprehensive reports
- Escalating situations to stakeholders as required
- Ensuring necessary procedures are followed in the event of emergencies such as bomb threats, fires, and break and enters etc.
- Liaising with local emergency services and client personnel
- Providing briefings to management, supervisors and staff as required
- Other duties as assigned
Requirements:
- Experience in a control room with CCTV & Access Card System
- Valid Security License for the province of Ontario
- Valid (WSIB Approved) First Aid Certificate Level C
- Ability to provide minimum proof of 2 COVID-19 Vaccinations upon hiring
- Available to work Continental Rotation 0730-1930/1930-0730
- Functional ability with the Windows operating system and Windows Office software such as Excel and Word
- Familiarity with Tracktik is considered an asset
- Superior customer service and professionalism
- Above average English communication skills, both verbal and written
- Ability to function independently and multi-task effectively in a dynamic environment
- High School Diploma or equivalent
- Previous Operations Centre or Mobile Driver experience would be considered an asset
What We Offer:
Paladin Security is committed to providing a safe and supportive work environment. We offer competitive pay rates, opportunities for professional growth and development, and a dynamic team environment.
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