Senior Security Operations Specialist

4 weeks ago

Ottawa, Ontario, Canada Paladin Security Full time
Job Summary

We are seeking a skilled Security Console Operator to join our team at Paladin Security in the Lower Mainland. As a key member of our operations team, you will be responsible for providing exceptional customer service, dispatching alarm and occurrence responses, coordinating scheduling changes, and documenting all information into comprehensive reports.

About Us

At Paladin Security, we pride ourselves on being the best because we hire the best. Our officers are dedicated to making the world a safer and friendlier place. We believe in promoting from within, respecting people and their differences, providing high-quality service, and always having fun.

Responsibilities
  • Dispatching alarm and occurrence responses
  • Coordinating scheduling changes, book-offs, etc.
  • Documenting all information into comprehensive reports
  • Escalating situations to stakeholders as required
  • Ensuring necessary procedures are followed in the event of emergencies such as bomb threats, fires, and break-ins, etc.
  • Liaising with local emergency services and client personnel
  • Providing briefings to management, supervisors, and staff as required
  • Other duties as assigned
Requirements

To be successful in this role, you must have:

  • Experience in a control room with CCTV & Access Card System
  • A valid security license for the province of Ontario
  • A valid (WSIB Approved) First Aid Certificate Level C
  • The ability to provide minimum proof of 2 COVID-19 vaccinations upon hiring
  • Availability to work Continental Rotation 0730-1930/1930-0730
  • Functional ability with the Windows operating system and Windows Office software such as Excel and Word
  • Familiarity with Tracktik is considered an asset
  • Superior customer service and professionalism
  • Above-average English communication skills, both verbal and written
  • Ability to function independently and multi-task effectively in a dynamic environment
  • A High School Diploma or equivalent
  • Previous Operations Centre or Mobile Driver experience would be considered an asset
  • Must be able to provide certifications in Use of Force (UoF) and Management of Aggressive Behaviour (MOAB)
Benefits

We offer a competitive salary of $43,092 per year, based on a 40-hour workweek. In addition to your salary, you will also receive benefits including medical insurance, life insurance, dental insurance, vision insurance, paid vacation, paid sick days, paid holidays, and short-term disability.

About the Role

This is a full-time position working a variety of shifts, including weekends and overnight shifts. You will be part of a dynamic team that is dedicated to providing exceptional service to our clients. If you are a motivated individual with excellent communication skills and a passion for security, we encourage you to apply.

  • Dedicated Security Specialist

    4 weeks ago

    Ottawa, Ontario, Canada Signal Security Full time

    Job Summary:We are seeking a highly skilled and detail-oriented Dedicated Security Specialist to join our team at Signal Security. As a Dedicated Security Specialist, you will be responsible for conducting static security services for various locations, ensuring the protection of property and residents. This is an excellent opportunity for individuals who...

  • Security Operations Specialist

    4 weeks ago

    Ottawa, Ontario, Canada Paladin Security Full time

    Company OverviewPaladin Security is a reputable security services provider dedicated to making the world a safer and friendlier place. We take pride in our commitment to excellence, respect for diversity, and a workplace culture that values inclusion and teamwork.Estimated Salary: $21.50 per hourJob DescriptionWe are seeking a highly skilled Security Console...

  • Senior Information Security Specialist

    1 month ago

    Ottawa, Ontario, Canada Trillys Systems Full time

    Trillys Systems is seeking a highly skilled Senior Security Specialist to fill a contract position. Key qualifications include:Mandatory Requirements• Canadian Citizenship or 10 years residency in Canada• One or more IS Security Certifications• 7 years experience in IT/IS SecurityDesirable Qualifications• University Degree in computer science•...

  • Security Operations Specialist

    4 weeks ago

    Ottawa, Ontario, Canada Paladin Security Full time

    At Paladin Security, we pride ourselves on being a leading provider of comprehensive security solutions. Our team of dedicated professionals is committed to making a positive impact in our communities and delivering exceptional service to our clients.Estimated Salary: $21.50 per hourJob Description:We are seeking a highly skilled Security Console Operator to...

  • Senior Mainframe Security Specialist

    2 months ago

    Ottawa, Ontario, Canada Donna Cona Inc. Full time

    Job Title: Senior Mainframe Security SpecialistDonna Cona Inc. is seeking an experienced Senior Mainframe Security Specialist to join our team. The successful candidate will be responsible for designing, implementing, and maintaining secure mainframe systems, as well as providing expert-level support and guidance to ensure the security and integrity of...

  • Security Operations Specialist

    4 weeks ago

    Ottawa, Ontario, Canada Paladin Security Full time

    Overview:We are seeking a highly skilled and detail-oriented Security Console Operator to join our team at Paladin Security. The successful candidate will be responsible for providing exceptional customer service and ensuring the safety of our clients.Salary:The estimated salary for this position is $19.05 per hour, with opportunities for overtime and...

  • Senior IT Security Design Specialist

    2 weeks ago

    Ottawa, Ontario, Canada S.i. Systèmes Full time

    Job Description:We are seeking a Senior IT Security Design Specialist to provide expertise on IT security and GC security policy. This role will play a crucial part in our organization's efforts to improve our IT infrastructure and user experience.Key Responsibilities:Provide expertise on information security and GC security policy.Develop artifacts related...

  • Security Console Operator

    4 weeks ago

    Ottawa, Ontario, Canada Paladin Security Full time

    High-Tech Surveillance SpecialistWe are seeking a highly skilled and detail-oriented individual to join our team as a Security Console Operator. This role involves working in a fast-paced dynamic environment, utilizing advanced technology to ensure the safety and security of our clients.About Paladin SecurityPaladin Security is a leading provider of...

  • Retail Security Operations Specialist

    2 weeks ago

    Ottawa, Ontario, Canada TIFFANY & CO Full time

    About UsTiffany & Co. has been synonymous with luxury and excellence for over 175 years, renowned for its exquisite designs, iconic Blue Box, and commitment to beauty, romance, and craftsmanship.As a leader in the luxury market, we continually educate ourselves on new merchandise collections, cultures, and the evolving market trends, while upholding our rich...

  • Dedicated Security Specialist

    4 weeks ago

    Ottawa, Ontario, Canada Signal Security Full time

    Job DescriptionA Dedicated Security Specialist will provide exceptional service to our clients by conducting static security services for various locations, ensuring all access points are properly secured and protected.Responsibilities:Deliver dedicated security services that meet client expectations and site-specific instructions.Prepare detailed and...

  • Dedicated Security Operations Specialist

    4 weeks ago

    Ottawa, Ontario, Canada Paladin Security Full time

    Company Overview:Paladin Security is a reputable organization that prioritizes safety and security. With a strong focus on customer service, we strive to provide exceptional support to our clients.Salary: $19.05 per hourJob Description:As a Security Console Operator, you will be responsible for dispatching alarm and occurrence responses, coordinating...

  • Senior Talent Acquisition Specialist

    5 days ago

    Ottawa, Ontario, Canada Lumentum Operations LLC Full time

    Talent Acquisition ManagerLumentum Canada is a top employer in the National Capital Region, recognized for its commitment to an inclusive workforce and customer-focused approach. We're seeking a highly experienced Talent Acquisition Manager to lead our end-to-end recruiting efforts across various roles, including technical positions.This role offers the...

  • Senior Information Security Specialist

    2 weeks ago

    Ottawa, Ontario, Canada ADGA Group Full time

    Job DescriptionWe are seeking a seasoned Senior Information Security Specialist to join our team at ADGA Group. As a key member of our information security team, you will play a critical role in supporting the Enterprise Information Security Classification Initiative (EISCI). This is a corporate-wide information security categorization exercise that requires...

  • Software Security Specialist

    2 weeks ago

    Ottawa, Ontario, Canada Communications Security Establishment (CSE Full time

    Job DescriptionWe are seeking a skilled Software Security Specialist to join our team at the Communications Security Establishment (CSE). This is a challenging role that requires strong technical expertise in software development and security.Key Responsibilities:Design, develop, and maintain secure software applicationsCollaborate with cross-functional...

  • Security Operations Specialist

    4 weeks ago

    Ottawa, Ontario, Canada Abacus Service Corporation Full time

    The Abacus Service Corporation is seeking a skilled Security Operations Specialist to join our team in Ottawa, Ontario. As a key member of our security operations team, you will play a critical role in supporting the development and execution of projects related to security, operations, and program management.The ideal candidate will have a minimum of 3-5...

  • Signal Security Officer

    4 weeks ago

    Ottawa, Ontario, Canada Signal Security Full time

    OverviewAt Signal Security, we are committed to providing top-notch security services that cater to the unique needs of our clients. As a Residential Patrol Specialist, you will play a vital role in ensuring the safety and security of our residents by conducting patrols, responding to incidents, and maintaining a high level of customer service.

  • Security Operations Coordinator

    4 weeks ago

    Ottawa, Ontario, Canada Paladin Security Full time

    Job Description:We are seeking a highly skilled Security Console Operator to join our team at World Exchange Plaza. As a key member of our operations team, you will be responsible for liaising with internal and external stakeholders regarding alarm and occurrence response, mobile safety, scheduling, coordinating requests, and emergency situations on a...

  • Chief Security Operations Coordinator

    4 weeks ago

    Ottawa, Ontario, Canada Paladin Security Full time

    Job DescriptionAt Paladin Security, we are seeking a highly skilled Chief Security Operations Coordinator to join our team. This role requires strong communication and organizational skills, with the ability to multitask and work effectively in a fast-paced environment.Responsibilities:Monitor and respond to calls coming into Minto Place Console via various...

  • Security Specialist

    4 weeks ago

    Ottawa, Ontario, Canada Paladin Security Full time

    Job Summary:We are seeking a detail-oriented and customer-focused Security Guard to join our team at Algonquin College - Ottawa Campus. The successful candidate will be responsible for ensuring the safety and security of students, staff, and visitors, as well as maintaining a professional image in our community.About Us:Paladin Security is a leading provider...

  • High-Risk Security Specialist

    1 month ago

    Ottawa, Ontario, Canada Paladin Security Full time

    Job Title: Security Console OperatorAt Paladin Security, we are seeking a highly skilled Security Console Operator to join our team. This role requires a strong understanding of security protocols and the ability to work in a fast-paced environment.Duties & Responsibilities:Respond to emergency calls and dispatch security personnel as needed.Monitor and...