Food Service Supervisor

1 week ago


Grimsby, Ontario, Canada Tim Hortons Full time
Job Summary

We are seeking a highly motivated and experienced Food Service Supervisor to join our team at Tim Hortons. As a key member of our management team, you will be responsible for overseeing the daily operations of our coffee shop and restaurant, ensuring that our high standards of quality and customer service are consistently met.

Key Responsibilities
  • Leadership and Supervision
    • Supervise and coordinate the activities of staff who prepare and portion food
    • Train staff in job duties, sanitation, and safety procedures
    • Establish methods to meet work schedules and ensure that food and service meet quality control standards
  • Customer Service
    • Address customers' complaints or concerns in a professional and courteous manner
  • Reporting and Administration
    • Prepare and submit reports as required
  • Knowledge and Skills
    • Must have knowledge of the establishment's culinary genres and be able to train staff accordingly
    • Excellent oral communication and interpersonal skills
    • Ability to work in a fast-paced environment with tight deadlines
Work Environment

Our coffee shop and restaurant are fast-paced environments that require a high level of energy and enthusiasm. As a Food Service Supervisor, you will be expected to work in a standing position for extended periods and be physically demanding.

What We Offer

We offer a competitive salary and benefits package, as well as opportunities for career advancement and professional development. If you are a motivated and experienced leader who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



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