Food Service Supervisor

2 weeks ago

Grimsby, Ontario, Canada Manchu Wok Full time
Job Summary

We are seeking a highly skilled Restaurant Supervisor to join our team at Manchu Wok. As a key member of our management team, you will be responsible for overseeing the daily operations of our restaurant, ensuring that our customers receive exceptional service and that our food meets the highest standards of quality.

Key Responsibilities
  • Leadership and Supervision
    • Supervise and coordinate the activities of our kitchen staff, ensuring that they are working efficiently and effectively to meet the demands of our customers.
    • Train and develop our staff, providing guidance and support to help them improve their skills and performance.
  • Food Quality and Safety
    • Ensure that our food is prepared and presented to the highest standards of quality, safety, and hygiene.
    • Monitor and control food costs, ensuring that we are achieving the best possible value for our customers.
  • Customer Service
    • Provide exceptional customer service, responding promptly to customer complaints and concerns.
    • Work with our team to ensure that our customers receive a positive and memorable dining experience.
  • Operations and Administration
    • Manage the day-to-day operations of our restaurant, including inventory management, scheduling, and staff supervision.
    • Prepare and submit reports, providing insights and recommendations to improve our operations and customer service.
Requirements
  • Education and Experience
    • Secondary (high) school graduation certificate.
    • 1 year to less than 2 years of experience in a similar role.
  • Work Setting
    • Food service establishment.
    • Restaurant.
  • Work Conditions and Physical Capabilities
    • Fast-paced environment.
    • Work under pressure.
    • Tight deadlines.
    • Combination of sitting, standing, walking.
    • Standing for extended periods.
    • Walking.
    • Physically demanding.
    • Attention to detail.
  • Personal Suitability
    • Client focus.
    • Efficient interpersonal skills.
    • Excellent oral communication.
    • Flexibility.
    • Team player.
    • Initiative.
What We Offer
  • Work Term
    • Permanent.
  • Work Language
    • English.
  • Hours
    • 30 to 40 hours per week.

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