Hospitality Operations Manager
3 days ago
The ideal candidate for this role will possess strong leadership skills and experience in managing front-desk operations. We are looking for a highly motivated and organized individual who can develop and implement effective policies and procedures to drive business success.
Job Responsibilities- Policy Development: Create and enforce policies and procedures that align with the company's goals and objectives.
- Staff Management: Recruit, train, and supervise staff to ensure excellent customer service and high productivity levels.
- Performance Evaluation: Conduct regular performance reviews to identify areas of improvement and provide constructive feedback.
- Customer Service: Provide exceptional customer service by addressing complaints and concerns in a timely and professional manner.
- Marketing: Develop and implement marketing strategies to increase brand awareness and attract new customers.
Requirements
- Education: Secondary (high) school graduation certificate
- Experience: 2 years to less than 3 years
Working Conditions
- Supervision: 1 to 2 people
- Work Term: Permanent
- Work Language: English
- Hours: 35 to 40 hours per week
The estimated salary for this position is around $50,000 to $60,000 per year, depending on qualifications and experience. If you have a passion for hospitality and leadership, we encourage you to apply.
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