Department Sales Manager

2 weeks ago

Calgary, Alberta, Canada Bass Pro Shops Full time

Job Summary:

The Department Sales Manager is a key role within Bass Pro Shops, responsible for driving business growth and excellence in one or more specialized merchandise departments. This leader will foster a world-class customer experience and operational delivery by engaging and developing Outfitters in all aspects of department operations, including merchandise presentation, inventory control, pricing, sales enhancements, staff selection and development.

Key Responsibilities:

  • Ensure a strong commitment to world-class customer service, delivering a pleasant and productive shopping experience for all customers.
  • Meet or exceed all financial plans, driving sales growth and profitability.
  • Execute sales events plans, driving engagement and conversion.
  • Act as Manager on Duty, opening and closing the store, ensuring seamless operations.
  • Maintain planograms, ensuring optimal merchandise presentation and sales.
  • Maintain all standards of cleanliness and safe work practices, ensuring a safe and healthy work environment.
  • Staff the departments with service-oriented Outfitters, participating in interviewing and selection, coordinating training, reviewing and evaluating team member performance, preparing weekly work schedules, coaching and motivating Outfitters to promote positive customer relations and a productive team-oriented work environment.
  • Resolve customer and Outfitter issues, ensuring prompt and effective resolution.
  • Carry out management functions in accordance with the Company's policies and applicable laws.
  • Other duties and responsibilities as assigned.

Qualifications:

  • Minimum of 3-5 years in retail management with responsibility for sales and merchandising.
  • Ability to calculate figures and amounts such as discounts and percentages.
  • Ability to read and analyze relevant reports and data.
  • Ability to define problems, establish facts and draw valid conclusions.
  • Ability to understand a variety of other financial, compliance, workplace safety and/or technical information.
  • Ability to write reports and business correspondence.
  • Ability to effectively present information and respond to questions from others.
  • Ability to conduct meetings and presentations to groups.
  • Strong interpersonal skills and ability to maintain effective working relationships with others.
  • Strong knowledge of/ability to learn with various office technology and software applications which relate to a retail business.
  • Ability to obtain a Possession and Acquisition License (

Bass Pro Shops & Cabela's welcomes applications from people with disabilities.

Accommodations are available upon request during the assessment and selection process.

Benefits:

  • Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions.
  • Fun work environment.
  • Competitive wages.
  • Excellent benefits.
  • Unlimited career advancement opportunities.
  • Bass Pro Cares Fund.

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