Pre-Employment Representative

4 weeks ago


Edmonton, Alberta, Canada Ledcor Full time

Description

Job Summary:

We are seeking a skilled Pre-Employment Representative to join our team at Ledcor. In this role, you will be responsible for processing hires into various systems for assigned portfolios and ensuring pre-employment requirements are completed.

This position plays a key role in delivering exceptional customer service and supporting data transactions across our data platforms through attention to detail.

As a Pre-Employment Representative, you will work with 3rd party vendors to arrange services for drug and alcohol testing, background checks, and scheduling safety training. You will also be responsible for collecting and reviewing documentation such as Driver's License, Motor Vehicle Records, and Proof of Residency.

Responsibilities:

  • Process union and non-union hire requests submitted through Workday across different businesses within Ledcor by following established process and practices.
  • Contact new hires to assist them through Workday tasks and pre-employment/pre-access requirements.
  • Work with 3rd party vendors to arrange services for drug and alcohol testing, background checks, and scheduling safety training.
  • Collect and review documentation such as Driver's License, Motor Vehicle Records, Proof of Residency.

Requirements:

  • 1+ years of experience in a high-volume data driven environment.
  • Excellent customer service and service compliant resolution skills.
  • Strong communication and listening skills to deliver messages in a clear and compelling manner.
  • Excellent attention to detail, with a high level of precision of data and accuracy in any deliverables.
  • Ability to work efficiently in a high demand, team oriented, and fast-paced environment.
  • Flexible with the ability to adapt to the changing needs of the organization.
  • Strong sense of urgency as part of daily work style.
  • Excellent time management and organizational skills.

Additional Information:

At Ledcor, we value diversity, equity, and inclusion. We are committed to creating a workplace that is inclusive and respectful of all individuals. We believe that diversity and inclusion are essential to our success and are committed to creating a workplace that reflects the diversity of our community.

We offer a comprehensive benefits package, including competitive salaries and profit-sharing program, exceptional health, dental, vision plans, life and disability coverages, comprehensive retirement plans, generous vacation and leave, family support benefits, mental health resources, and more.

Our team is dedicated to providing exceptional customer service and supporting data transactions across our data platforms. If you are a motivated and detail-oriented individual with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



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