Customer Service Representative

1 month ago


Edmonton, Alberta, Canada Armstrongs Full time
Customer Service Representative

At Armstrongs, we're committed to creating a safer world through innovative technologies and caring people. As a Customer Service Representative, you'll play a vital role in our mission by providing exceptional customer service and support.

Key Responsibilities:
- Process alarm signals quickly and accurately in stressful situations
- Dispatch the proper authorities and verify that help is on the way
- Accurately document all responses for the alarm on the computer

What We're Looking for:
- A completed high school diploma or equivalent
- Experience providing excellent customer service
- Ability to stay calm in a fast-paced environment with high pressure situations
- Must be able to pass a pre-employment criminal record check
- Candidates MUST reside and be legally authorized to work in Canada

Why Work with Us:
- Starting pay of $16.50 an hour for days shift, $17.50 an hour for night shift
- Health Benefits offered after 3 months of employment
- 3 weeks of fully paid, hands-on training
- Job security with guaranteed hours (various shifts)
- Secure building with key fob access and free parking
- NO SALES or Surveys, just helping people
- Growth opportunities - We have strong, steady growth and always look internally for promotions first
- A FUN team, company parties, professional development, and more

About Us:
Armstrongs - A Becklar Company and Becklar, LLC is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status

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