Fundraising Coordinator

5 days ago


Barrie, Ontario, Canada Royal Victoria Regional Health Centre Full time

At Royal Victoria Regional Health Centre, we are seeking a highly skilled and dedicated individual to join our talented team as a Donor Relations Assistant. This exciting role offers the opportunity to make a meaningful contribution to the success of our fundraising efforts and support exceptional patient care at RVH.

About the Role

This is a full-time position that requires excellent customer service skills, attention to detail, and strong organizational abilities. The successful candidate will be responsible for managing donor data, processing donations, and ensuring timely and accurate thank you letters are sent to donors in accordance with Canada Revenue Agency guidelines.

Key Responsibilities
  • Greet donors over the phone, email, and in person, providing exceptional customer service and acting as a brand ambassador for RVH and RVH Foundation
  • Audit and maintain accuracy of constituent records, including pipeline management in partnership with Donor Advisors
  • Receipting and thanking donors in a timely, personal, and meaningful manner
  • Assist with preparing and maintaining mailing lists, tracking and preparing cards, letters, and relevant collateral for special fundraising programs
  • Support the Donor Experience Officer in executing the recognition strategy, including coordinating in-hospital signage
Education and Experience

We are looking for an individual with a post-secondary diploma or certificate in office administration, database management, or fundraising. A minimum of 1 year experience in managing a database, including data entry, donation processing, data integrity, and Blackbaud Raisers Edge/NXT is preferred. Proven experience in identifying opportunities for donor engagement and enhanced involvement, supporting events, communications, and fund development is also essential.

Requirements
  • Natural orientation to customer service and ability to manage issues to resolution
  • Attention to detail and accuracy in data entry
  • Self-motivated, resourceful, and able to work independently
  • Able to manage sensitive data and maintain the highest degree of confidentiality
  • Exceptional organizational and time management skills, with the ability to prioritize work
Salary

The estimated annual salary for this role is $45,000 - $55,000, depending on qualifications and experience.



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