Restaurant Operations Manager

2 months ago


Toronto, Ontario, Canada Hornblower Cruises and Events Full time

About the Opportunity:

The Restaurant Operations Manager will be responsible for overseeing the daily operations of the dining cabin and restaurant on our cruise ships. This includes ensuring high-quality food and drinks, providing exceptional customer service, and maintaining profitable operations.

Key Responsibilities:

  • Direct and oversee all activities of the dining cabin and restaurant
  • Ensure adherence to quality standards and protocols
  • Manage staff and provide training and development opportunities
  • Monitor and control costs and inventory
  • Develop and implement programs to improve customer satisfaction and loyalty
  • Collaborate with other departments to ensure seamless operations

Requirements and Qualifications:

  • Minimum of two years of experience in restaurant management or a related field
  • Proven track record of success in managing high-volume restaurants or food service operations
  • Strong leadership and communication skills
  • Ability to work in a fast-paced environment and adapt to changing circumstances
  • Knowledge of food safety and sanitation protocols
  • Ability to read, write, and speak English fluently

About Us:

Hornblower Cruises and Events is a leading provider of luxury cruise and event experiences. We are committed to providing exceptional service and creating unforgettable memories for our guests.



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