Senior Claims Processing Coordinator

3 days ago


Ottawa, Ontario, Canada Sirva Bgrs Llc Full time
About the Role

We are seeking a highly skilled Senior Claims Processing Coordinator to join our team at Sirva Bgrs LLC. In this role, you will be responsible for processing and verifying claims, advances, and supplier invoices for our clients.

Key Responsibilities
  • Manage expense claims in accordance with relocation policy, ensuring accurate verification and reconciliation of expenses
  • Analyze claims, advances, and supplier invoices to determine eligibility requirements and make determinations based on claim type
  • Process all claim types by identifying corrective action for errors generated by the system and resolving these issues
  • Complete invoice verification functions accurately and timely
  • Demonstrate exceptional communication skills when dealing with various stakeholders to convey a positive corporate image
  • Respond promptly to urgent and emergency requests from clients and service providers
  • Identify areas for improvement and suggest solutions to enhance processes
Requirements
  • College graduate or equivalent work experience
  • Knowledge in relocation, residential real estate, mortgages, legal, or banking is an asset
  • Familiarity with accounts payable/receivable process
  • 1-2 years' experience in client claims processing
  • Previous customer support experience through a contact center
  • Ability to work independently with minimal supervision in a fast-paced environment
  • Excellent interpersonal and communication skills
  • Strong organizational skills and ability to manage work under time constraints
What We Offer
  • A competitive salary of $62,000 - $72,000 per year, depending on location and experience
  • Comprehensive benefits package, including health insurance, retirement plan, and paid time off
  • Opportunities for career growth and professional development
  • A dynamic and inclusive company culture that values diversity and innovation
About Us

Sirva Bgrs LLC is a global leader in moving and relocation services, offering solutions for mobility programs to companies of every size. We deliver a superior experience through our integrated moving/relocation solution, leveraging our global network to provide exceptional service locally.



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