Senior Claims Intelligence Analyst

1 week ago

Markham, Ontario, Canada Allstate Insurance Company Full time
About the Role

We are seeking a highly skilled Claims Intelligence Senior Insights Analyst to join our team at Allstate Insurance Company of Canada. As a key member of our Strategy, Design, and Delivery team, you will collaborate with the Claims department to leverage data and analytics to drive profitable growth.

Key Responsibilities
  • Reporting Redesign
    • Design and implement automated, interactive dashboards to enable powerful data exploration and proactive self-serve analytics.
    • Develop and maintain optimized data pipelines to improve existing scripts and data update processes.
    • Provision execution of reporting into data visualization tools by gathering requirements, performing data validation, UAT testing, and communicating rollout of new dashboards.
  • Stakeholder Initiative Data Support
    • Consolidate analytical and data requirements on project initiatives.
    • Consult and provide input on current data libraries and reports to help foster the implementation/creation of new initiatives.
    • Determine the best way to collect and aggregate data to build a maintainable data model/report to support the monitoring of stakeholder initiatives and support its success.
  • Ad-Hoc Analytics
    • Respond to ad-hoc insights requests from stakeholders by pulling the right data, presenting it in a simple and usable way to answer their questions and help them make decisions.
    • Simplify data and insights through best practices in data-storytelling and data visualization.
  • Analytics Leadership
    • Act as a subject matter expert on data analytics and visualization within the team, helping align analysts on best practices.
    • Take the initiative to improve our existing suite of scripts and reports to help foster the creation and implementation of new initiatives.
    • Ability to take a project management role on analytics initiatives.
    • Coach and mentor analysts to enable development within the team.
Requirements
  • Post-Secondary Education in Business, Marketing, Mathematics, Statistics, Computer Sciences, or related field.
  • A minimum 3 years experience working in a similar role.
  • Exceptional analytical and critical thinking skills.
  • Ability to analyze complex data with high accuracy, be open-minded towards change, anticipate client needs, and work with others to identify and resolve issues.
  • Ability to coordinate various priorities under time pressure and ensure alignment to corporate objectives and stakeholder priorities.
  • Strong communication (written and verbal), collaboration, and relationship-building skills.
  • Demonstrates strong experience in using data to tell a story, influencing business decisions, and driving stakeholders to action.
  • Demonstrates competency and proficiency in data extraction and transformation, developing optimized data models for data visualization.
  • Able to independently lead initiatives and projects from beginning to end, making complex decisions with minimal supervision.
About Allstate

Allstate Insurance Company of Canada is a leading home and auto insurer focused on providing its customers prevention and protection products and services for every stage of life. We are proud to have been named a Best Employer in Canada for nine consecutive years and prioritize supporting employees and fostering an inclusive, welcoming corporate culture.

We are committed to making a positive difference in the communities in which we operate through partnerships with charitable organizations, employee giving, and volunteerism. Serving Canadians since 1953, Allstate strives to provide reassurance with its "You're in Good Hands" promise.

We offer a flexible work environment that embraces connection and belonging, and with the recognition of several inclusivity and diversity awards, we've proven that Allstate empowers everyone to lead, drive change, and give back where they work and live.

Good Hands. Greater Together.

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