Business Intelligence Analyst
4 days ago
BGIS is a leading provider of customized facility management and real estate services. With a combined team of over 10,000 professionals worldwide, we focus on enabling innovation through the services we deliver. We actively seek new opportunities that drive innovation for our clients' businesses. Globally, we manage over 320 million square feet of client portfolios across 30,000+ locations in North America, Europe, Middle East, Australia, and Asia.
Our CultureOur culture is built on three foundational pillars:
- Culture of Care: We deeply care for each other, our clients, partners, and the communities we serve.
- High Performing Teams: We go Above and Beyond to deliver exceptional services. INTEGRITY, OWNERSHIP, RESPONSIVENESS, INITIATION, VISIBILITY, DRIVE, and INTEGRATION are core to high performance.
- Unwavering Commitment to Sustainability: We conduct every action with a focus on preserving our earth.
The Business Intelligence Analyst position has been created to address client demand for analytical insights that ultimately drives action-based decision-making. The Business Intelligence Analyst supports an account leadership team to develop business intelligence processes and tools using formal and informal data to help customers and sponsors define and achieve their goals.
Key Responsibilities- Develop, maintain, and optimize Business Intelligence (BI) tools and dashboards to provide insights and actionable intelligence.
- Organize and optimize data, including liaising with IT on data needs and availability, to establish efficient data management processes, including automation opportunities.
- Reporting, trending/forecasting, modeling, analysis, and compilation of performance data (financial results, Key Performance Indicator results, work order insights, etc.).
- Lead problem-solving and develop recommendations based on data interpretation and analysis to transform behaviors and techniques, including process mapping and efficiency/feasibility analyses.
- Use of advanced statistical concepts and machine learning & AI to analyze and model data findings to provide business recommendations.
- College diploma with a minimum of 3 years relevant job experience.
- Knowledge of trends in technology relating to software applications, such as Database tools, Access, MS office tools, Tableau, and others.
- Data Management - Ability to process large amounts of data in an organized manner. Able to leverage insights and opportunities from data and metrics to build strategies and make recommendations.
- Able to manage multiple projects and priorities.
- Comfort Around Higher Management - can deal comfortably with more senior managers; can present to more senior managers without undue tension and nervousness; understands how senior managers think and work; can determine the best way to get things done with them by talking their language and responding to their needs; can craft approaches likely to be seen as appropriate and positive.
- Excellent written and oral communication including ability to communicate with users with various technical backgrounds.
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