Insurance Industry Professional
4 hours ago
Company Overview
McDougall Insurance and Financial is a leading insurance brokerage in Eastern Ontario, representing over 50 insurance companies. We offer competitive rates and optimal selection to our clients.
Salary
$43,000.00-$48,000.00 per year, plus bonus pay and benefits package
Job Description
As a Customer Service Representative in Personal Lines, you will provide legendary service directly to clients after the sale by Sales Executives. Your key responsibilities include communicating with clients through various channels, processing policy additions, deletions, or changes on EPIC, ensuring accurate transactions and renewals, providing quotations or estimates, and acting as a liaison with insurance company personnel.
Required Skills and Qualifications
To succeed in this role, you must possess exceptional customer service and communication skills, act professionally at all times, maintain confidentiality, and work effectively in a fast-paced environment. You are also required to obtain a RIBO license, which stands for Registered Insurance Brokers of Ontario.
Benefits
We offer a comprehensive benefits package, including health and dental benefits, long-term disability, a competitive pension plan, paid vacation time, access to ongoing training and development, and a supportive and inclusive culture that values diversity.
Others
At McDougall Insurance and Financial, we are dedicated to investing in our employees' future by offering education reimbursement, employee assistance program, extended healthcare, paid time off, and vision care. If you need an accommodation, please reach out to our Human Resources Department through our website.
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