Customer Sales Experience Specialist

2 weeks ago


Abbotsford, British Columbia, Canada goeasy Full time

Overview

At goeasy Ltd., we are one of Canada's fastest growing companies. We want the best to join our team and be part of a company recognized as one of North America's Most Engaged Workplaces.

We pride ourselves on helping everyday Canadians achieve their personal and financial goals by making home goods affordable through weekly and monthly payment plans.

Salary

The estimated salary for this position is around $45,000 - $55,000 per year, depending on experience and location.

Job Description

Key Responsibilities:

  • Sales Generation: As a Leasing Specialist, you'll be responsible for generating sales of our home goods through direct engagement with our customers, helping them find their desired product on an affordable payment plan.
  • Customer Engagement: Build superior customer sales experiences by welcoming and engaging customers in person, over the phone, and by email.
  • Financial Education: Demonstrate compassion and empathy for our customers by understanding their situation and needs, educating and empowering them to achieve their financial goals through building their credit.
  • Retail Operations: Support retail operations by managing customer accounts, collection activities, and the merchandising and maintenance of the store.

Required Skills and Qualifications:

  • Excellent Communication: Excellent communicator who is people and results-oriented looking to drive sales and increase customer satisfaction.
  • Compassion and Integrity: Compassionate and operate with integrity on every sale – will care deeply for our customers.
  • Customer-Facing Experience: Some experience in a customer-facing environment.

Benefits:

  • Financial Benefits: Benefits and Perks package which goes beyond your base salary: Financial benefits, Monthly incentive plans, RRSP and Employee Share Purchase Plan matching.
  • Health and Lifestyle Benefits: Health & Lifestyle benefits, Extended healthcare coverage, including Mental Health and on-demand virtual healthcare, 5 personal days, company paid volunteer days, Sundays off + paid birthday off in addition to paid vacation days.
  • Perks: Perkopolis employee discount program, Employee discounts on furniture, electronics, and appliances, easyloans – employees have access to loans at lower interest rates, Tuition Assistance Program.


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