Operations Manager
2 days ago
The Operations Manager - Inventory and Customer Service Specialist role at Tajpur Investments Ltd requires a highly skilled professional to lead the customer service department. This is a full-time position that offers a competitive salary of $35.00 per hour.
Job Responsibilities:
- Develop and implement purchasing and merchandise policies, including pricing strategies
- Maintain accurate records of inventory levels and financial transactions
- Plan, direct, and manage the operations of the customer service department, monitoring progress and performance
- Recruit, train, and supervise customer service staff to ensure exceptional service delivery
- Analyze market trends, consumer demand, and competitor activity to inform business decisions
- Process invoices for merchandise sales, applying credit limits and company policies
- Prepare budgets and authorize payments for expenses
- Resolve customer and staff complaints in a timely manner, maintaining positive relationships
- Determine staffing needs and address labor shortages
Requirements:
- Completion of secondary school is required; post-secondary training or one year of relevant work experience is preferred
- Strong analytical and problem-solving skills, with attention to detail
- Excellent communication and interpersonal skills, with the ability to build strong relationships
- Ability to work independently and as part of a team, with a focus on delivering results
About the Role:
This is an excellent opportunity for a motivated and experienced professional to join our team and contribute to the success of Tajpur Investments Ltd. If you are a strategic thinker with excellent leadership skills, we encourage you to apply.
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