Senior Sales and Customer Service Specialist

23 hours ago


Abbotsford, British Columbia, Canada Van Belle Nursery Full time
Van Belle Finished Plants - A Leading Horticultural Business Seeks Administrative Professional.

We are committed to providing a positive, collaborative work environment where employees can thrive and contribute to our success. As a member of our team, you'll have the opportunity to make a direct impact on our business, working with a team that values innovation, efficiency, and excellence.

The Role:

We are seeking an administrative professional with a strong commitment to customer service and sales support. Your mission as a Sales Coordinator is to ensure internal teams and external customers receive the highest level of service.

Main Responsibilities:

* Maintain and update customer account records, ensuring orders are complete and accurate.
* Provide sales reports, respond to data requests, and maintain ERP system details.
* Collaborate with Sales and Product Development teams to develop unique product concepts that enhance the customer experience.
* Assist with inventory management to avoid stockouts and ensure timely product allocation.
* Analyze sales data to help ensure the right products are delivered at the right time.
* Manage data transfers from EDI to fulfillment and logistics teams to achieve complete, accurate, and on-time order fulfillment.

Requirements:

* Proven experience in a sales support or coordination role is preferred.
* Secondary School Diploma required.

Salary:

We offer a competitive salary of $50,000 per year, based on your experience and qualifications. Benefits include casual dress, company events, dental care, extended health care, life insurance, on-site parking, paid time off, profit sharing, and vision care.

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