Retail Business Development Manager

1 week ago

Toronto, Ontario, Canada Acosta Full time

About the Role:

The Retail Business Manager is a key client service position responsible for all aspects of day-to-day client management and business growth. This hybrid role engages directly with clients to understand their goals and challenges in order to develop retail programs and services that deliver results.

Key Responsibilities:

  • Drive growth with existing clients and foster new business opportunities within a portfolio of assigned clients.
  • Partner with the Syndicated Retail sales team and Internal Operations leaders to develop action-oriented retail strategies that deliver results.
  • Outline data reporting requirements, analyze business results, and report key insights to shape future strategy.
  • Manage communication between clients and Retail teams.
  • Monitor and communicate with key stakeholders any new product introductions, programming changes, training initiatives, and special needs from the client to the field team.
  • Respond to and resolve issues in a timely manner, balancing customer satisfaction, quality, and relevance.
  • Support new business development and other duties as assigned.

Requirements:

  • 3+ years of account management or operation/management experience in a broker environment or any similar combination of education and experience.
  • Excellent relationship building skills; proven success in relationship building and management.
  • Experience developing, tracking, and monitoring cross-functional processes (requiring a proficiency in Excel).
  • Experience in Grocery or Walmart preferred.
  • Bilingual in English and French preferred but not required.
  • Successful candidate will work Hybrid, from our HQ Corporate office in Mississauga, ON.

About Acosta:

Acosta and Mosaic are the sales and marketing powerhouses behind the most recognized and proven brands with top retailers in the United States and Canada. We offer flexible services that maximize efficiency. Acosta has the talent and technology to build data-, reach-, and relationship-driven strategies to execute those strategies, and the tools to monitor, track, and optimize metrics-based results for customers and retailers.

We are committed to providing accommodations for persons with disabilities. Mosaic reserves the right to modify all or part of any job descriptions at its discretion in order to meet and or exceed the needs of the business.

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