Leading Coffee Sales and Operations Specialist
2 days ago
Nespresso is a leading global coffee company dedicated to elevating the world of coffee while promoting sustainability and positive impact. Our commitment to quality, innovation, and customer satisfaction drives our success.
Salary: $21.00 per hour
Job Description: As a Team Leader at Nespresso, you will be responsible for delivering exceptional customer experiences, driving sales, and ensuring operational excellence in a fast-paced retail environment. You will act as an ambassador of the Nespresso brand, creating a positive brand experience for all stakeholders.
A Day in the Life:
* Debriefing team members on key objectives and deliverables;
* Analyzing KPI reports and coaching team members to successfully hit metrics;
* Ensuring effective communication with team members and store management;
* Creating a positive brand experience for all stakeholders;
Requirements: To succeed in this role, you should possess 2-3 years of experience driving sales and leading teams in a high-volume retail environment. Proficiency in Microsoft Office and inventory software is also essential. Demonstrated excellence in understanding and driving KPIs, effective time management, and analytical skills are crucial.
What We Offer:
* Competitive wage + Quarterly and Annual Bonus;
* Comprehensive total rewards benefits package including health and dental benefits that start on day one (including massage, pension plan with employer's contribution, mental health coverage, Gender Affirmation Benefit, and Health Spending Account);
* Lifestyle Spending Account;
* Paid time off to volunteer;
* Free coffee machine + Monthly Nespresso credit;
* Exclusive employee discounts;
* Excellent training and development programs;
* Growth opportunities;
* Company matched pension plan;
* Free unlimited coffee during working shifts;
Benefits:
* Dental care;
* Flexible schedule;
* Paid time off;
* Store discount;
* Vision care;
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