Luxury Boutique Manager

5 days ago


Old Toronto, Ontario, Canada Richemont Full time
Boutique Manager Job Description

At Richemont, we're committed to fostering a diverse and inclusive work environment that celebrates individuality and promotes creativity. As a Boutique Manager, you'll play a pivotal role in driving business growth, developing high-performing teams, and delivering exceptional customer experiences.

Key Responsibilities:
  • Brand Ambassadorship: Develop and execute strategies to elevate the Delvaux brand, building strong relationships with clients, partners, and local influencers.
  • Business Development: Create and implement store business plans, leveraging market insights and competitor analysis to drive sales growth and market share.
  • Sales Leadership: Motivate and coach sales associates to meet sales and productivity goals, providing recognition and feedback to drive performance.
  • Team Management: Identify, recruit, and develop top talent, creating a high-performance culture that fosters collaboration and innovation.
  • Operations: Ensure seamless store operations, including inventory management, staff scheduling, and financial management.
  • Customer Service: Deliver exceptional customer experiences, addressing After Sales Service issues and ensuring customer satisfaction.
Requirements:
  • Minimum 10 years of experience in a managerial role within the luxury field, including concession store experience.
  • Entrepreneurial spirit, with experience in people management, coaching, and team development.
  • Strong operational skills, with the ability to translate strategies into operational plans.
  • Excellent interpersonal and communication skills, with the ability to build relationships across all levels of the organization.
  • Commercial acumen, with a deep understanding of the luxury market and client development.

We offer a comprehensive benefits package, including medical, dental, and vision programs, as well as income protection solutions, wellness reimbursement, and paid time off. At Richemont, we craft the future of luxury retail.



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