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Luxury Boutique Manager

2 months ago

Toronto, Ontario, Canada Delvaux Full time
Boutique Manager Job Description

At Delvaux, we are committed to excellence in the luxury retail industry. We are seeking a highly skilled and experienced Boutique Manager to lead our Toronto store to new heights.

Key Responsibilities:
  • Brand Ambassador: Embodies the Delvaux brand, promoting its values and image to clients and partners.
  • Business Development: Develops and implements store business plans, including marketing and promotional strategies to drive traffic and grow the customer base.
  • Sales Management: Motivates and coaches sales associates to meet sales and productivity goals, providing recognition for top performers.
  • Team Management: Identifies, recruits, develops, and retains top talent, creating a high-performance culture and providing development plans for sales staff and management.
  • Operations: Ensures effective utilization of POS systems, inventory management, and daily, weekly, and monthly business reports.
  • Customer Service: Ensures the highest level of customer service, supporting sales associates with after-sales service issues.
  • Store Visuals: Maintains visual merchandising standards and store condition, working with local freelancers to achieve goals.
Requirements:
  • Minimum 10 years of successful experience in a managerial role within the luxury field, including concession store experience.
  • Entrepreneurial spirit, with experience in people management, coaching, and developing a high-performance culture.
  • Operationally strong, with the ability to translate strategies into operational plans.
  • Excellent interpersonal and communication skills, with the ability to build relationships across all levels of the organization.
  • Commercially minded, with an extensive understanding of the luxury market and a strong background in client development and recruitment.

We offer a comprehensive benefits package, including medical, dental, and vision programs, health savings and flexible spending accounts, and access to the employee assistance program. We also encourage associates to give back to their local community through volunteer time off days.

Salary range: $, - $, annually. Salary will be negotiated based on relevant skills and experience.