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Luxury Boutique Manager

2 months ago

Old Toronto, Ontario, Canada Richemont Full time
Job Summary

We are seeking a highly experienced and skilled Luxury Boutique Manager to join our team at Richemont. As a key member of our management team, you will be responsible for the overall management of our boutique, including associates, merchandise, and customer service.

Key Responsibilities
  • Brand Promotion: Develop and implement strategies to increase brand awareness and promote the Delvaux brand to clients and partners.
  • Team Management: Identify, recruit, develop, and retain top talent, and create a high-performance culture within the team.
  • Operations: Ensure effective utilization of POS systems, manage inventory, and maintain high standards of housekeeping and organization.
  • Customer Service: Provide exceptional customer service and support sales associates with after-sales service issues.
  • Store Visuals: Maintain visual merchandising standards and store condition as set forth by corporate visual department.
Requirements
  • Minimum 10 years of successful previous experience in a managerial role within the luxury field.
  • Entrepreneur with experience of people management, coaching a team to build a high-performance culture.
  • Operationally strong, able to translate strategies into operational plans.
  • Excellent interpersonal and communication skills, able to build relationships across all levels of the organization.
  • Commercially Minded with an extensive understanding of the Luxury Market with a strong background within Client Development and recruitment.
What We Offer

We offer a comprehensive benefits package, including medical, dental, and vision programs, health savings and flexible spending accounts, and access to the employee assistance program. We also offer income protection solutions, including life insurance, disability benefits, and 401(k) with employer match. Additionally, we provide a wellness reimbursement benefit and paid time off, as well as volunteer time off days to support important initiatives that drive change.

We are committed to creating a diverse and inclusive work environment, and we encourage applications from candidates from all backgrounds.