Veterinary Receptionist, Technician Assistant

3 days ago

Calgary, Alberta, Canada VCA Canada Full time

Veterinary Receptionist, Technician Assistant

Location: Calgary, AB

Tuscany Veterinary Hospital is seeking a detail-oriented and customer-focused Veterinary Receptionist, Technician Assistant to support our team. This part-time opportunity involves a range of responsibilities that contribute to the efficient daily operation of the hospital. Your primary responsibility is to ensure our clients and their pets feel welcomed and expertly cared for.

Key Responsibilities:

  • Create a warm and welcoming environment for our patients and pet parents
  • Assist veterinary staff with various tasks and treatments when required
  • Answer a multiline phone system and track and book appointments effectively
  • Place outbound calls to pet parents for follow-up and future appointment bookings
  • Respond to and manage email correspondence; clients, referring veterinarians & internal office messages
  • Admit and discharge pet patients, including Grooming clients
  • Invoice and bill; create estimates, obtain pet owner confirmation and process payments
  • Schedule appointments
  • Stay up-to-date on pet nutrition and wellness, and help clients find the right diet for their pet
  • Provide excellent customer service skills; put people at ease and create a welcoming environment
  • Organize and maintain a clean and organized reception area, pet holding areas, and common areas

What VCA Canada Offers:

Benefits:

  • Flexible schedules
  • Competitive wages and benefits
  • VCA Canada Student Loan RRSP Program
  • RRSP Employer 5% Match Program
  • Opportunity to apply for a Veterinary Technologist scholarship
  • Medical Library; 2000+ journals, 600+ textbooks, research, and more at your fingertips
  • Annual uniform allowance
  • Exceptional career development
  • Referral Bonus Rewards
  • Opportunities to give back to your community through VCA initiatives
  • Generous personal pet care discounts

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