Front Desk Coordinator

3 weeks ago


Slave Lake, Canada SA Dental Full time
Job Summary

We are seeking a highly organized and detail-oriented Front Desk Coordinator to join our team at SA Dental. The successful candidate will be responsible for providing exceptional customer service, managing front desk operations, and ensuring a smooth and efficient experience for our patients.

Key Responsibilities
  • Greets patients and visitors, directing them to the appropriate area or contact.
  • Provides information and assistance to clients and the public, responding to inquiries and resolving issues.
  • Processes information required to provide customer service, including handling phone calls and messages.
  • Operates the switchboard or telephone system, answering and directing calls as needed.
  • Orders office supplies and maintains a well-stocked front desk area.
  • Records and relays information, including scheduling appointments and sending reminders.
  • Performs clerical duties, such as filing and sorting mail, and maintains accurate records.
Requirements
  • Excellent communication and interpersonal skills.
  • Ability to multitask and work in a fast-paced environment.
  • Organizational and time management skills, with attention to detail.
  • Flexibility and adaptability in a dynamic work environment.
Preferred Qualifications
  • Experience in a customer-facing role, preferably in a healthcare setting.
  • Knowledge of office software and technology, including phone systems and scheduling tools.


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