Front Desk Coordinator

4 weeks ago


Slave Lake, Canada Northern Star Hotel & Convention Center Full time

Job Summary: We are seeking a highly organized and detail-oriented Front Desk Coordinator to join our team at the Northern Star Hotel & Convention Center. As a key member of our front office team, you will be responsible for providing exceptional customer service to our guests and ensuring a smooth and efficient check-in and check-out process.

Key Responsibilities:

  • Front Desk Operations: Manage the front desk, including checking in and checking out guests, handling room assignments, and resolving any issues that may arise.
  • Customer Service: Provide exceptional customer service to our guests, responding to their needs and concerns in a timely and professional manner.
  • Communication: Communicate effectively with guests, colleagues, and management to ensure seamless operations.
  • Administrative Tasks: Perform various administrative tasks, such as data entry, filing, and record-keeping.

Requirements:

  • Education: Secondary (high) school graduation certificate
  • Experience: 1 year to less than 2 years
  • Language: English
  • Work Hours: 35 to 40 hours per week


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